Shipping policy

Shipping Policy

Last Updated: [DATE]

Thank you for shopping with [STORE NAME]. We are committed to delivering your handcrafted pieces safely and on time. Please review our shipping policy below for complete details.

1. Order Processing Time

All orders are processed within [PROCESSING TIME] after payment confirmation.

  • Orders are processed on business days (excluding Sundays and public holidays).

  • During peak seasons, sales, or festive periods, processing times may be slightly extended.

  • You will receive an email confirmation once your order has been dispatched.

2. Shipping Methods Available

We partner with reliable courier services to ensure secure delivery across India and internationally (if applicable).

Available shipping options may include:

  • Standard Shipping

  • Express Shipping (if available at checkout)

Shipping options and estimated delivery timelines will be displayed at checkout.

3. Delivery Timeframes

Estimated delivery timelines are:

  • Domestic (India): [X–X BUSINESS DAYS]

  • International (if applicable): [X–X BUSINESS DAYS]

Please note:

  • Delivery timelines are estimates and may vary depending on location.

  • Remote areas may require additional transit time.

  • Unforeseen delays (weather, courier disruptions, customs clearance, etc.) may impact delivery schedules.

4. Shipping Costs

Shipping charges are calculated as follows:

  • Standard Shipping: [SHIPPING COST]

  • Express Shipping (if applicable): [SHIPPING COST]

  • Free Shipping: Available on orders above [AMOUNT, if applicable]

The final shipping cost will be displayed at checkout before payment.

5. Tracking Information

Once your order has been shipped:

  • You will receive a confirmation email containing tracking details.

  • You can use the tracking number to monitor your shipment through the courier partner’s website.

  • Tracking information may take up to 24 hours to become active.

If you do not receive tracking details within the expected dispatch timeframe, please contact us at [EMAIL ADDRESS].

6. Delivery Issues and Delays

While we work closely with trusted logistics partners, we are not responsible for delays caused by:

  • Incorrect or incomplete shipping addresses provided by the customer.

  • Failed delivery attempts due to unavailability.

  • Natural events, strikes, customs delays, or courier disruptions.

If your package is delayed, lost, or marked as delivered but not received, please contact us at [EMAIL ADDRESS] within [X DAYS] so we can assist you.

7. International Shipping (If Applicable)

We offer international shipping to select countries.

  • Delivery timelines: [X–X BUSINESS DAYS]

  • Shipping costs will be calculated at checkout.

  • Customers are responsible for any customs duties, import taxes, or local charges imposed by their country.

Customs clearance procedures may cause additional delays beyond our estimated delivery time.

8. Incorrect Address Policy

Please ensure your shipping details are accurate before placing an order.

We are not responsible for orders shipped to incorrectly provided addresses. Any re-shipment may incur additional charges.

9. Contact Us

If you have any questions about shipping or your order status, please contact us:

📧 [EMAIL ADDRESS]

We’re always happy to help and ensure your experience with [STORE NAME] is smooth and enjoyable.